Services Offered

Docent Digital Consulting is not your typical Microsoft Enterprise Solutions consulting partner.​ Our business model is specific, strategic and tailored to your industry. We are invested in your success.

By demonstrating our expertise and client success across all Microsoft solution areas, we’ve built close relationships with key Microsoft teams and have access to the highest levels of industry expertise. In this way you are assured a profitable and successful project.

Our goal is to help you derive maximum value and ROI from your Microsoft investment by providing planning, deployment, adoption/support, resources, leadership and consulting services.

Microsoft Solution Areas Include:

–Business Applications (Dynamics 365 and Power Platform)
–Modern Work (Microsoft 365, Teams, Viva)
–ERP (Finance & Operations)
–Security (Azure Security and M365 Security)
–Data & AI (Azure)
–Digital & App Innovation (Azure)

Microsoft Consulting Services

CRM (Customer relationship management)
Marketing & Sales
Customer Acquisition
Customer Onboarding
Customer Service
Risk Management
Operations optimization
Deal Management

Other Services:
Omni channel services
Case management

SharePoint TEAMS collaboration
Content management
Document management
File storage and sharing

Intranet and TEAMS sites
Cloud collaboration
Productivity solutions

Power Platform
Power Apps
Power BI
Power Automate
Power Virtual Agents

Finance & Operations
Enhance your financial decision making
Unify and automate your business processes
Make a strategic impact while reducing costs
Decrease global financial complexity and risk

With the knowledge gained from a focus and specialization in the financial industry our experienced consultants work alongside your team to assure successful execution of your project needs.

Based on many years of implementing projects successfully within the financial services industry you can trust your scope of work will be adhered to and your business goals met on time and within budget.

Data and AI: With our deep expertise in Azure Synapse and Power BI, our team is ready to assist you in converting your data into actionable insights that drive profitability. We specialize in transforming raw data into valuable information that can maximize business outcomes. But we don’t stop there. Through the power of automation, we take it a step further to streamline processes and enhance efficiency.

Let us unlock the true potential of your data, turning it into a valuable asset that guides your decision-making. Contact us today to discover how our expertise in Azure Synapse, Power BI, and AI can help drive your business to new heights.

Dynamics 365 CE: Microsoft offers a range of business applications designed to assist with cloud resource management.

We have gained valuable experience in utilizing Dynamics Customer Engagement (CE) as a Customer Relationship Management (CRM) tool.

Additionally, we have developed a convenient Self-Scheduling solution that seamlessly integrates with Dynamics CE, simplifying customer communication.

Dynamics 365 F+O, BC: With our extensive experience and broad network, we are well-equipped to guide your organization through the process of upgrading to a modern Enterprise Resource Planning (ERP) system.

Dynamics 365 Finance & Operations (F&O) is an ERP solution that empowers you to make informed decisions based on accurate business insights.

For small and medium-sized businesses, Dynamics 365 Business Central (BC) is a tailored ERP solution that offers cost reduction opportunities and enhances overall operational efficiency.

Power Platform: In today’s fast-paced world, it’s crucial to leverage intelligent automation in technology to achieve quicker results. This is essential for keeping up with the constantly evolving landscape and meeting your business requirements effectively.

With Power Platform, citizen developers can easily configure business applications. Our team is here to assist you in harnessing the power of PowerApps across the entire Microsoft Suite, enabling you to maximize the benefits and drive optimal outcomes for your organization.

Modern Worksplace: The very definition of “work” has shifted.
Employees place a premium on work that enriches and fulfills them, and
they expect to be able to do it securely from anywhere, using any device.
Employees are more satisfied, productive, and loyal when they can
access tools that help them do their jobs better. Companies must both
enable this empowerment and safeguard critical IT resources. It’s a huge
shift in how your customers do business, but it might be beneficial for
your company.

You will be able to increase employee productivity and happiness with
Microsoft Modern Workplace solutions, as well as facilitate more
effective communication and collaboration across locations and
platforms without compromising the safety of their data or systems.